Policy Statement
GA&F Ltd. is committed to providing fair, transparent, and timely grievance redressal to all customers.
Objectives of the Policy
• Resolve complaints quickly
• Maintain transparency
• Improve customer satisfaction
• Prevent recurring issues
Applicability of the Policy
This policy applies to all customers of the company and covers all types of service-related grievances.
Grievance Redressal Officer
Name: Mr. Sanjeev Kumar
Phone: 7696470728
Workflow of Grievance
Detailed Grievance Redressal Process